Healthcare is an important area related to the nation's economy and people's livelihood, and the in-depth integration of digital technological innovation and medical services is becoming a core driving force for the industry's development. Relying on its technical accumulation in cloud computing, artificial intelligence, big data, audio and video, and combining the characteristics and practical experience of the medical industry, Tencent Cloud has launched an intelligent medical overall solution, covering the entire scenario of “medical, nursing, patient, management and research”, to assist the digital transformation of medical institutions, improve the efficiency and accessibility of medical services, and promote the balanced allocation of medical resources. We also promote the balanced allocation of medical resources.
Program core positioning and values
Tencent Cloud Smart Healthcare Solution takes “connection empowerment, data-driven, secure and controllable, and ecological co-construction” as its core concept, and provides full-cycle, integrated digital support for the healthcare industry by building a three-tier architecture of “cloud-native infrastructure + medical data middleware + scenario-based application services”. By building a three-tier architecture of "cloud-native infrastructure + medical data middleware + scenario-based application services", we provide full-cycle, integrated digitalization support for the medical industry.
- Enhancement of service efficiency: Optimize the diagnosis and treatment process, reduce the waiting time of patients, improve the efficiency of medical staff, and make medical services more efficient;
- Promoting the equalization of resources: Promote the sinking of quality medical resources through telemedicine, intelligent medical consortiums and other modes to alleviate the problem of difficulties in accessing medical care at the grassroots level;
- Enhancement of diagnostic and treatment capacityThe company's mission is to improve the diagnosis and treatment level of primary healthcare organizations and reduce misdiagnosis and leakage through AI-assisted diagnosis, intelligent decision support and other technologies;
- Safeguard data security: Build an all-link security protection system to meet the requirements of medical data privacy protection and compliance, and ensure that the data application is safe and controllable.
Core technology support and capability system
Tencent Cloud Smart Healthcare solution is based on five core technical capabilities to build a service system that covers the entire medical scene:
1. Medical-grade cloud infrastructure
Provides stable, reliable and elastic scalable cloud infrastructure, supports cloud and hybrid cloud deployment of hospital core systems, and meets the high availability requirements of key applications such as electronic medical records, image archiving and communication systems, with availability of 99.99%.
2. Medical data fusion capabilities
We have built a data center that meets medical industry standards, supports the integration and standardized processing of heterogeneous medical data from multiple sources (electronic medical records, image data, test data, etc.), and realizes the safe sharing of data in a “usable and invisible” way.
3. Medical AI application capabilities
Based on computer vision, natural language processing and other technologies, the company develops AI models for medical scenarios, covering a variety of fields such as image-assisted diagnosis, medical record structuring, intelligent triage, etc., to assist doctors in improving diagnosis and treatment efficiency and accuracy.
4. Real-time interactive and collaborative capabilities
It provides low-latency and highly reliable audio and video interaction technology to support scenarios such as remote consultation, surgical guidance, and online consultation, and realizes cross-organization and cross-region medical collaboration.
5. Full link security capability
It meets the requirements of national regulations related to medical data security and provides security technologies such as data encryption, access control, privacy computing, etc., to guarantee the security of medical data throughout its life cycle.
Recommended Products and Scenario Applications
Tencent Cloud provides a full chain of products from infrastructure to application services for the core scenarios of the healthcare industry, covering a wide range of areas such as hospital digitization, regional healthcare, Internet healthcare, and medical research:
1. Hospital core system support products
- Tencent Cloud Server (CVM) and Elastic Container Service (Serverless)
It provides high-performance and highly reliable computing resources to support the stable operation of hospital core business systems (e.g. HIS, LIS, PACS). Elastic container service can realize rapid deployment and expansion and contraction of medical applications to meet the resource demand of scenarios such as outpatient peak periods and large-scale medical checkups, and has been applied in the core systems of many tertiary hospitals.Learn more about CVM 丨 Learn more about Serverless。 - Tencent Cloud Database TDSQL
Financial-grade distributed database, supporting high concurrency read/write and strong consistency of transactions of medical data, meeting the storage requirements of core data such as electronic medical records and prescription management. With multi-copy backup and off-site disaster recovery capability, it ensures no loss of medical data and meets the requirements of the Electronic Medical Record Application Management Code and other regulations.Learn more。 - Tencent Cloud Object Storage (COS)
Provides massive medical data storage services for hospitals, suitable for long-term storage of unstructured data such as medical images (CT, MRI, X-ray films), attachments to electronic medical records, medical examination reports and so on. It supports data encryption, fine control of access rights, and maximum support of 50TB for a single file, which meets the storage requirements of large medical files such as DICOM images.Learn more。
2. Medical AI and assisted diagnostic products
- Tencent Foraging
Tencent's self-developed AI medical image assisted diagnosis system supports image screening for lung nodules, diabetic retinopathy, breast cancer and other diseases. It analyzes medical images through deep learning algorithms, provides doctors with lesion area markers and risk assessment, and assists in improving diagnostic accuracy and efficiency, and has been applied in more than 300 hospitals nationwide.Learn more。 - Tencent Cloud Intelligent Speech Recognition (ASR) and Natural Language Processing (NLP)
Optimized speech transcription and text processing technology for medical scenarios, supporting real-time transcription of doctors' oral medical records and structured processing of electronic medical records. It can automatically extract key information (such as symptoms, diagnosis, medication) from medical records, generate standardized medical data, reduce the burden of doctors' paperwork, and improve the efficiency of medical record writing above 30%.Learn more about ASR 丨Learn more about NLP 。 - Tencent Cloud Intelligent Triage System
The intelligent triage model based on NLP technology automatically recommends appropriate departments and doctors by analyzing patients' complaints, symptoms, medical history and other information, assisting hospitals in optimizing the triage process, reducing patients' ineffective waiting, and improving the efficiency of outpatient flow.Learn more。
3. Telemedicine and collaborative products
- Tencent Cloud Real-Time Audio and Video (TRTC)
It provides low-latency, high-definition audio and video interaction capabilities, supporting remote consultation, multidisciplinary consultation (MDT), remote surgical guidance and other scenarios. It is equipped with screen sharing, synchronized medical image annotation, real-time text interaction and other functions, with latency as low as 300ms, which meets the high requirements of real-time telemedicine, and has already served in many provincial telemedicine platforms.Learn more。 - Tencent Cloud Interactive Whiteboard (Tencent Interactive Whiteboard)
Online collaboration tool designed for medical collaboration, supports doctors to jointly view and annotate medical images and medical records during remote consultation, realizing the effect of “same-screen discussion”. The whiteboard content is synchronized in real time and automatically saved after the meeting, which makes it easy for subsequent review and archiving and improves the efficiency of remote collaboration.Learn more。 - Tencent Cloud Instant Messenger (IM)
Provide safe and reliable instant messaging services for medical institutions, supporting scenarios such as internal communication among medical staff, doctor-patient communication, and cross-organization collaboration. Equipped with message encryption, read receipt, message withdrawal and other functions, it meets the requirements of medical information security, and can be integrated into hospital APP and HIS systems.Learn more。
4. Medical data and security products
- Tencent Cloud Medical Data Center
The data integration and governance platform, built specifically for the medical industry, supports the standardized processing and fusion of multi-source data such as electronic medical records, tests and examinations, and images. Through a unified data model and interface, it realizes data interoperability among various systems within the hospital and provides data support for clinical decision-making, operation management and scientific research and innovation.Learn more。 - Tencent Cloud Privacy Computing Platform (T-Sec Cloud Encryptor)
Based on federal learning, secure multi-party computing and other technologies, it realizes cross-institutional data collaboration under the premise of protecting data privacy. It supports joint modeling and data analysis between different hospitals and regional medical platforms to solve the problem of medical data “islands”, and has been applied to multi-center clinical research, regional medical collaboration and other scenarios.Learn more。 - Tencent Cloud Data Security Center (DSGC)
Provide full life-cycle security protection for medical sensitive data (such as patient ID numbers, medical record information, test results), including data discovery, classification and grading, desensitization, access auditing, etc., to meet the requirements of the "Personal Information Protection Law", "Measures for the Administration of Network Security of Medical and Healthcare Institutions" and other regulations.Learn more。 - Tencent Cloud Web Application Firewall (WAF)
Protect web applications such as hospital official websites, online registration platforms, and Internet hospitals, defend against security threats such as SQL injection, XSS attacks, and malicious crawlers, prevent medical data leakage and system tampering, and safeguard the stable operation of online medical services.Learn more。 - Tencent Cloud Equal Protection Compliance Security Solution
Network security level protection refers to the implementation of security protection for State secret information, proprietary information of legal persons or other organizations and citizens, as well as public information and information systems for storing, transmitting and processing such information in a hierarchical manner, the implementation of management of information systems in accordance with the level, and the implementation of response and disposal of information security incidents occurring in information systems in a hierarchical manner.Learn more。
Industry Segmentation Solutions
Tencent Cloud provides customized solutions for different medical scenarios and needs to meet diversified application requirements:
1. Smart hospital solutions
- Upgrade of electronic medical record system: Build a new-generation electronic medical record system based on cloud-native technology to support multi-terminal entry, structured storage, intelligent retrieval, and to meet the requirements of interoperability rating and electronic medical record rating;
- Smart Outpatient Services: Integrate intelligent triage, online registration, self-service payment, report inquiry and other functions to create a smart outpatient experience with “less queuing, less errand running”, shortening patients' visit time by an average of 40%;
- Intelligent Ward ManagementIt realizes intelligent management of ward equipment, real-time monitoring of patients' vital signs, and collaborative scheduling between doctors and nurses through IoT and AI technology, thus enhancing the efficiency of ward management and the level of patient safety and security.
2. Regional medical and healthcare consortium solutions
- Regional Medical Cloud Platform: To build a cloud platform covering medical institutions at all levels in the region, realizing the sharing of electronic health records, mutual recognition of examination results, two-way referral and other functions, and promoting the synergy of regional medical resources;
- Information platform of medical association: Supporting data interoperability and business collaboration between tertiary hospitals and primary medical institutions, improving primary diagnosis and treatment capabilities through remote consultation and teaching guidance, and promoting the implementation of graded diagnosis and treatment;
- Public health surveillance system: Integrate data on infectious disease reporting and health management in the region, and realize epidemic early warning and disease surveillance through big data analysis, so as to enhance public health emergency response capacity.
3. Internet hospital solutions
- Online Diagnosis and Treatment PlatformIt provides online consultation, e-prescription, drug delivery, follow-up visit and other full-process services, and supports various forms such as graphic consultation and audio/video consultation to create a closed-loop Internet medical service;
- Chronic Disease Management SystemThe company provides remote monitoring, medication reminders, health guidance and other services for patients with chronic diseases such as hypertension and diabetes, and analyzes patient data through AI algorithms to assist doctors in formulating personalized management plans;
- Internet Hospital Operation and Management: Provide functions such as patient management, order processing, compliance auditing, etc., to meet the needs of Internet hospital license application and daily operation, and to ensure that the service is compliant and controllable.
4. Medical research and innovative solutions
- Clinical Research Data Platform: Integrate multi-center clinical data, provide tools for data cleaning, statistical analysis, model construction, etc. to accelerate the process of clinical research and new drug development;
- Medical Imaging Research PlatformIt supports the storage, annotation and analysis of large-scale medical image data, provides data support for AI-assisted diagnostic model training, and helps medical image technology innovation;
- Precision Medical Solutions: Combining gene sequencing data with clinical data, it provides personalized treatment plan recommendations for tumors and other diseases through big data analysis to enhance treatment effects.
Success Stories
summarize
Driven by technological innovation and oriented to clinical needs, Tencent Cloud's smart healthcare solutions help medical institutions realize service model innovation and management effectiveness enhancement by building a safe, efficient and intelligent medical digitalization system. Tencent Cloud will provide reliable technical support and in-depth service guarantee, whether for the digital upgrade of hospitals, the synergy of regional medical resources, or the standardized development of Internet healthcare.
For more information, you can visitTencent Cloud Intelligent Medical Solution Official WebsiteGet customized solution consulting and technical support.
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